Privacy Policy

Donna's Floral Cakery Privacy Policy

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01/01/2024

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Welcome to Donna's Floral Cakery. Our commitment to your privacy is paramount. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.donnasfloralcakery.co.uk. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

We collect information to provide better services to all our users. The types of personal information we collect include:

- Personal Identification Information: This includes your name, email address, phone number, shipping and billing addresses, and any other information you provide when you place an order or create an account on our website.

- Payment Information: Your credit/debit card details or other payment method details are processed securely and are not stored on our servers.

- Usage Data: Information on how you access and use our website, including your IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, and other diagnostic data.

2. Use of Information

Your information is used for the following purposes:

- To provide and maintain our service
- To process transactions and fulfill orders
- To communicate with you about your orders or inquiries
- To improve and personalize your experience on our website
- For customer support and resolution of issues
- To detect, prevent, and address technical issues

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

4. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Cookies

Our website uses "cookies" to enhance the user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

6. Children’s Privacy

Our services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: donnasfloralcakery@gmail.com, 07738053695

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