Frequently Asked Questions

How do I place an order?

Head over to the contact us page and fill out the enquiry form. Please include the following information: date of celebration, desired cupcake arrangement/cupcake numbers and if delivery is required, please specify the location. 

 

What flavours do you offer?

We offer vanilla or chocolate flavoured sponge. Our flavours are in our buttercream! We offer raspberry, lemon, buttery caramel or classic vanilla.

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Do you offer delivery?

Yes. For weddings, we generally cover the Gloucestershire, Somerset, Bristol areas and delivery is charged on mileage. If you are located outside of these areas and still wish to have our cupcakes delivered to your wedding venue, please contact us to confirm if we deliver there.​ For all non-wedding orders, we deliver to most of Bristol, Bath and surrounding areas. Delivery costs depend on distance from our location.

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Do you offer gluten free/dairy free/vegan options?

Yes. We can cater to all of these dietary requirements. If you or your guests have other dietary requirements, please contact us and we will do our best to accommodate your requests. 

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Do you need a deposit?

For all wedding orders, we require a non-refundable deposit of £100 to secure your date, this will be deducted from the final balance.

For non-wedding orders we require a 50% deposit.

For cake stand hire, we require a £100 deposit which is payable with your final invoice and is refunded when the cake stand is returned.

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How do the wedding consultations work?

We offer free consultations where you come to my home in Bristol. The consultation will be at a time convenient to you- we know how busy wedding planning can be. 

During the consultation, we will discuss your colour scheme and flower selection. We'd love for you to show us your inspiration, such as pictures, a swatch of fabric or a mood board from your florist. 

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If you have any other questions, please contact us